Homepage       Tours/Short Breaks       Enquiry Form       Customer Feedback       News       Gallery       Client Login
 

Customer Feedback

 

We are interested in your views on our web site, our services, the holidays we provide ... in fact, on everything connected with France Made Easy!

 

Click here to leave us a message ...

line

Lynn and Michael Howarth said at 16:42 on Thursday 30th of June 2011:

Hello Girls Just wanted to tell you what an amazing holiday we had in Paris - only 3 nights but wow. I dont know where to begin it was truly the best short break we have ever had. We had never been to Paris and we have both fallen in love with the city - I am a patriotic person but you can stick London, Paris any day for me. That goes for all four of us - we were blown away. I must admit we were very spoiled and highlight was the lunch with Lionel. Words cannot convey how fantastic that was and I am not ready yet to contact him as I just cannot frame the outstanding time we had - words are inadequate. We also arranged a private tour of the Louvre with Walking Tours of Paris and met Malcolm who had previously been the guide of Prince Charles and Camilla!!! He was brilliant. The Jacqumart Museum was as you say a real gem and I would certainly recommend it. We sailed in front of the huge queue as we had tickets and our guests were gobsmacked. The tour on the bus set the scene and was brilliant. We went on the Seine, up the Eiffel Tower too. The food was just fantastic we went to The Grande Colbert and Auberge St Roch, just round the corner from the hotel and all the food was the best. The Auberge was by far the cheapest (half the price of the other) and the food on a par or even better than the Grande Colbert believe it or not. The hotel is perfectly situated and the breakfast and the meals we had again were good quality. I suppose if I am pickey I would say, because I had been looking on the net quite regularly that the room we had was not as good as I had expected. I am aware that the rooms are small which is what I expected, but it somehow did not look like the ones I had been drooling over when I googled the website. The bed was certainly very comfortable and the room clean and well presented. I would go again like a shot but I think it might just have been me and Mike. I really wanted to know what made our room Superior as we did not have a balcony. Anyway, we were not in there very long and the staff and the place were spot on. I know it cost an arm and a leg for the transfers but it made it so special. It was a very special holiday albeit short but packed to the brim with goodies. I slept for 12 hours plus when I got home I was so exhausted. Thank you for all your kind assistance. Might take a look at your Scotland site next we want to go to Arran and stay in a cottage. Hey ho something for next year. Regards and best wishes Lynn & Michael Howarth

line

Jim, the chef said at 16:41 on Tuesday 23rd of November 2010:

Hello Marie--nice to have met you yesterday-- LOOKS A LOVELY SITE YOU HAVE GOING - when I get a bit of time I shall peruse it more thoroughly-- take care Madam you can send me that other link to your Scottish site you mentioned when you get a chance --toodle loo the noo luv young Jim x

line

Vera said at 10:51 on Wednesday 29th of September 2010:

Hi Marie: I've been holding back from contacting you, knowing that you are busy in France yourself. I'll be reporting a bit at a time on my trip, as I get my thoughts organized. I already have an assignment to write about La Brettesch in Brittany. I want to tell you in detail about some of the places I stayed that you have not personally seen, because they definitely belong on your list, and it would be wonderful if you could visit them. One, of course, is the absolutely fascinating”manoir”. The owner, Brigitte, had the good fortune of getting a book on the history of the place from the family that owned it for centuries, so she is full of stories. I must say, I have never stayed before in the home of the mistress of an important nobleman in service to the King of France. I have never stayed in a building enclosed (partially, at least) by a moat. (Partially because the Germans tore it up during the war.) I have never had the privilege of being in the main room of the country chateau that once was the main entrance, until the Revolutionaries tore down the tower that led to the "front door" (1st floor, European style). You see how it went? Brigitte not only is the hostess and historian, but also the web master and an artist. She embroidered all of the needlework tapestries (from kits, but they look authentic) and makes WONDERFUL collages of found objects. Her artistry shows in the table decor in all the rooms. Above all, I loved the authentic feel of everything, even with all the "mod-cons" as the Brits say. The only tiniest detraction was that she serves a very basic continental breakfast--juice, coffee/tea,basket of breads. Somehow in such a grand dining hall (which once was actually the storage room for hanging meats, etc.) with a knight in armor looking on from the corner, and a view of the impressive dovecote out the window, you except more. AT least some cheese. We also had trouble finding it. Although she is convinced that her directions on the web site are adequate, and the way is clearly marked with her signs from Pleudhem, that village does not show on the maps we had, and we could not locate her on the GPS we were trying to use, and her web site directions are vague. Apparently we are the only people who have ever had trouble finding her (I don't really believe that). But if you are going, and certainly if you are sending someone there, be sure to arm them with directions. I hope you'll be able to visit. Now I'm back to sorting pictures and will download my overfull brain in another piece to you later this week. Thanks so much for all your wonderful help, and particularly for the night at the historic manor, which we really enjoyed. - Vera

line

Blair and Cyndy Monie said at 8:44 on Monday 26th of July 2010:

Marie, we can’t say enough about our trip to France, with your help. We had an incredible time, and both the hotel in Paris and little hotel in Provence were perfect. We had such a good time, wandering the countryside and enjoying the food and wines. Your choices were perfect, and we want to do it again! Thank you so much for all your help. I can’t wait to call you for our next trip. All the best and much love to you, Blair and Cyndy Monie

line

Michelle Catucci said at 1:43 on Tuesday 20th of July 2010:

Michelle Catucci, Vice President Stores, Mid West USA, Louis Vuitton, said after her holiday to France earlier in the year, through France Made Easy - Marie takes care of all the research needed for a great driving vacation! She saves me the time and effort of mapping an interesting route, selecting a great hotel, and guides me to visit only the places I'll find most interesting. I highly recommend her services for Scotland or France and have many times. The fact that she came to visit me while on my trip to Scotland was the icing on the cake. The inn she booked for me in France was sublime! Can't wait to plan my next visit to France with her. Great Results, Expert, High Integrity I hired Marie in 2008, and hired her more than once. Michelle Catucci VP Stores Mid West USA Louis Vuitton

line

Blair and Cyndy Monie, Dallas, Texas said at 9:10 on Thursday 15th of July 2010:

Hi Marie--just a quick update. We had a great train ride to Avignon, and picked up our car--a very nice, brand new Citroen. Drove to the little country hotel overlooking les Alpilles and the olive trees, getting lost a couple of times, but arrived with no problem. What a beautiful place! We have the Gaudet room, and love the little patio off to the side away from all the other rooms. After a swim in the pool, we had dinner--truly gourmet! A nice bottle of rouge; Cyndy had sea bass and I had a shank of lamb. Outstanding! This chef knows how to cook! We can't wait for our cooking lesson tomorrow. Today after breakfast we're going exploring in Aix de Provence. Then out to a nice little restaurant nearby tonight. Any recommendations for places in St. Remy? Thank you again. We are singing your praises over and over. Wish you could join us for dinner! Much love, Blair and Cyndy Sent from Blair's iPad

line

Blair Monie said at 21:24 on Tuesday 13th of July 2010:

Paris again - yes Lionel and Dominique at the wine cellar are great, and yes we did buy some vintage wines! They are incredible! What wonderful people. We spent four hours with them today, and believe we earned a bachelor's degree in wine science. We will never forget them. We bought six bottles to take with us, and promised to stay in touch. Thank you so much for sending us to them. A big miracle today I must tell you about. After leaving Lionel and Dominique, we took a cab back to the hotel--or at least two blocks from it. I paid the driver, and we started back to the hotel. Two blocks away, I suddenly realized that my wallet was not in my pocket, including all my cash, cards, driver's license, etc. I was mortified--I had apparently left it on the back seat of the cab. I called Dominique at the wine cellar. There was no way they could trace the taxi, since they had called a taxi stand. My wallet was gone forever, and I couldn't imagine all the trouble we would go through. I went to the people at the desk at our hotel. They couldn't have been nicer--calling all over Paris to put out the word. In the meantime, Cyndy called me on my mobile. She said, "I have your wallet!" Something had led her to walk back down the street to the "scene of the crime," just to see if I had dropped the wallet on the street or something. As she walked, a man came toward her with my wallet in his hands, open to my photo. It was the taxi driver! I don't know how he realized that the wallet was in his taxi, but he had doubled back and was looking for us. This was the huge city of Paris!!!! Experiences like this teach us never to take anything for granted. We call it a "God moment." Can you believe it? I am so, so relieved, I can't tell you. Thank you again for your friendship and good help. Off to Provence tomorrow--you know I'll take special care of my wallet--and Cyndy! Lots of love, Blair Sent from Blair's iPad

line

Blair and Cyndy Monie, Dallas, Texas said at 11:03 on Tuesday 13th of July 2010:

Marie, - Paris calling - our vacation is wonderful! We were upgraded to one of the two suites at our hotel in central Paris. It's just beautiful, and we are having an outstanding time. Thank you so much! Now we are looking forward to our wine tasting today--a nice 40 minute walk. You are wonderful! Thank you for all your great help. Much love, Blair and Cyndy Sent from Blair's iPad

line

Tommy and Lee Ann Calhoun said at 1:23 on Thursday 8th of July 2010:

Marie - Well, we made it home! We have unpacked and have most of our clothing washed, just need to catch up on our sleep. The flight back is always long so we were 22 hours getting home. We had a wonderful time. We found everyone very friendly and helpful. I don't know how the Pariseans got such a bad reputation, but they were all great to us. Driving was easy once we got out of the Paris metro area. We actually couldn't fing our road to Troys and ended up on the Paris beltway going to Versailles. Finally found a road going east and ended up going almost all the way to Orleans before we got headed in the right direction. After that it was a breeze. We thank you so very much for escorting us around Paris. That really did help us get oriented and more comfortable with the city. The wine tasting at the 16th century wine cellar with Lionel and his wife was a highlight. Going to Versailles was easy. We got to use the RER and the metro that day. We did the Louvre, the Muse Orsay, the Eiffel Tower, Arc d'Triumph, Department stores, etc. Don't think we missed a thing! We even found Dabo and were only 20 minutes off the time we had set to meet up with Lee's brother and sister-in-law. One of her third or fourth cousins was there from Strasburg and we all went to the city hall to review the geneology information. Lee's brother had met with other family members the night before and had a great time. All of the lodging you arranged was very nice. We especially enjoyed Troyes and Colmar. If we were doing it again we would have stayed in the Colmar area more nights. Traveling by train was wonderful. The trip to Reims went by so quickly and the hotel there was only about 3 blocks from the GARE. It was raining the next day so we took a cab to the Mumm Champagne house. We really enjoyed the tour and Champagne tasting there. We came home with little pink cakes - famous in Reims! So, thank you again. All you did was very special to help us with our trip and ease Lee Ann into her 60's. Thanks, Tommy and Lee Ann - Arizona - 2nd holiday with you!

line